Case Study

Auth0 actions testing library

Delivering improvements to your identity solution comes with significant risk. A misconfiguration in an Action could lead to major business disruption. Actions are code, and like any code we believe it should be well-tested, reliable, and maintainable.

 

That’s why we developed the Auth0 Actions Testing Library. Our solution simplifies the development and testing of Auth0 Actions, ensuring reliability and consistency throughout your CIAM process.

We can help.

Marketing today requires personalization and AI-powered agility to reach customers and their high expectations. Bringing together the robust capabilities of Salesforce and the secure identity management of Auth0, you can achieve:

  • Personalized marketing campaigns based on accurate, real-time customer profile data.
  • Greater precision for predictive customer scores.
  • Seamless sharing of marketing insights from Salesforce back to customer-facing apps and websites through each customer’s Auth0-issued identity profile.

You can start maximizing your marketing potential with a free Auth0 Marketplace integration.

Learn more

Integrating Auth0 with Salesforce offers a solid starting point for managing customer identities. However, it's important to be aware of certain limitations:

  • One-Way Syncing: Data flows only from Auth0 to Salesforce, not the other way around.
  • Delayed Updates: The sync provides moment-in-time data, meaning changes in Auth0 aren't instantly reflected in Salesforce.
  • Limited Lead Creation: Leads are created only when a customer logs in, so historical Auth0 users won't automatically populate in Salesforce.
  • User Deletion Constraints: Deleting a user in Auth0 won't remove the corresponding Lead in Salesforce.
  • Lead-Only Support: Currently, only Leads are supported—other sObjects like Accounts, Contacts, and Custom Objects aren't included.

How we do it at Kilterset.

For over a decade, we've perfected the craft of creating scalable, customer-centric identity solutions that drive success for businesses like yours. We go beyond standard integrations, rejecting limitations. Instead, we tailor every solution to meet your organization's unique needs. Our dedicated engineers become an extension of your team, ensuring you maximize the full potential of the Salesforce to Auth0 integration.

Learn more about our approach.
Get In Touch
Get In Touch
Our experience

As an accredited Okta partner, specializing in Okta Customer Identity Cloud and Auth0 by Okta, we’ve spent over a decade building customer-centric identity solutions at scale.

Learn more about our services here.

Talk to us to learn how we can help you build secure, scalable identity solutions that meet both your immediate and long-term goals.

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