The Customer

Hubbl Technologies is a first-of-its-kind AI-driven platform providing the fastest, most comprehensive, secure, and user-friendly solution to democratize success. Hubbl serves as an intelligent extension of your technology strategists, operational experts, and ecosystem partners, empowering organizations to accelerate the innovation they want to achieve. 

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Hubbl’s Diagnostics product is an optimization and monitoring platform that helps owners, developers, and managers build and maintain high-performing solutions within the Salesforce ecosystem. Hubbl Diagnostics scans a Salesforce organization to analyze how a business is set up in the cloud and enables organizations to harness previously inaccessible insights from billions of metadata records. With that, it’ll unveil AI-driven lists of prioritized recommendations, guiding users to take action on their org optimization.

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Their platform provides users with predictive intelligence, dashboards, scorecards, and visualizations, allowing organizations to identify risks, make data-driven decisions, and optimize their Salesforce environment for future changes and additions.This empowers businesses to operate at their highest potential, driving innovation and revenue growth while reducing costs.

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The Challenge

Hubbl’s existing technical solution had reached its limits, and they urgently needed a new visualization platform that would enable them to scale and grow efficiently, while also allowing for internal management and support.

The challenge was twofold: Hubbl needed to transition to a new platform that could support their growing customer base, while simultaneously maintaining and supporting the existing solution. It was crucial that Hubbl’s day-to-day operations and customer support continued uninterrupted during this transition.

To this end, Kilterset embedded a team of 4 engineers into their organization which allowed Hubbl to continue their business as usual while our team focused on building the new platform for them.

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The Solution

We were tasked with developing the second iteration of Hubbl’s dashboard views on AWS. The goal was to significantly improve load times, enhance customer experience, and address existing gaps in support, maintenance, and scalability - all while staying true to Hubbl’s visual identity.

A portion of Hubbl’s internal infrastructure was already built on top of AWS and they wanted to continue leveraging this investment further with their new platform. They had already internally investigated using SST to support AWS infrastructure as code methodologies and our team continued to build on this foundation, documenting the process as we went forward.

The new platform integrated seamlessly with their existing Auth0 tenant and Salesforce application and was delivered in a way that enabled Hubbl to release new dashboard’s one by one after they were signed off by QA.

Our work involved utilizing SST to deliver a significant number of new serverless functions for Hubbl via AWS Lambda and consuming those APIs inside a React web application.

To maintain consistency and efficiency, we rebuilt all of Hubbl’s visualizations and widgets within a reusable component library, developed and documented within Storybook and based on Hubbl’s design system. This approach enabled us to deliver a high-quality UI that was not only performant and on-brand but also fully responsive, supporting mobile views - an improvement over the previous solution, which lacked responsive design.

Both Hubbl and our team were extremely pleased with the outcome. The project was delivered a full month ahead of schedule, and the new platform exceeded performance expectations, achieving a ~75% reduction in application load times across Hubbl Diagnostics’ dashboards.

We were thrilled to utilize our team's core competencies which we’ve built up over years of collective experience in both software engineering and application design to deliver a responsive and high-performing new platform - one which Hubbl’s engineers can continue to build on and extend well into the future.

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What the Customer Said

The resulting solution could only have been built by one team - Hubbl's. Kilterset delivered by becoming an extension of our team and treating this project, product, team and company like it was their own.

– Chris Bruzzi, Co-Founder and COO @ Hubbl Technologies

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How We Can Help You

Whether you’re looking to scale up, optimize your infrastructure, or build new platforms while maintaining business continuity, Kilterset can provide the expertise and support you need. We specialize in integrating seamlessly with your team, allowing you to focus on your core business while we handle the technical challenges. Our collaborative approach ensures that the solutions we deliver are tailored to your specific needs and designed for long-term success.

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